Terms & Conditions

Welcome to Ordigo. By using our website, you agree to these terms and conditions.

1. Platform Use

Ordigo is a platform where customers can browse stores, view products, and place orders. Store owners can register and manage their store listings, products, and services.

2. User Responsibility

• You must provide correct name, mobile number, email, and address details.
• You must not use the platform for fraud, abuse, or illegal activity.
• You are responsible for keeping your login and account access secure.

3. Orders

All orders placed through Ordigo are subject to store acceptance, item availability, and service area. Stores are responsible for product quality, pricing, and fulfillment.

4. Payments

Payments made online are processed through secure third-party payment partners. Ordigo does not store your full card or banking details.

5. Cancellations

Order cancellation depends on store policy, order status, and whether preparation or dispatch has already started.

6. Store Listings

Store owners are responsible for keeping product information, pricing, stock, and contact information correct and updated.

7. Limitation of Liability

Ordigo acts as a technology platform and is not responsible for delays, stock issues, item quality disputes, or store-side service failure beyond reasonable platform control.

8. Changes to Terms

We may update these terms from time to time. Continued use of the platform means you accept the updated terms.

9. Contact

If you have any questions regarding these terms, contact us through the Contact page.